Why should I outsource workplace investigations?

There are numerous reasons why an organisation might choose to outsource workplace investigations.

Reasons to Outsource Workplace Investigations

Impartiality - The first and most important is impartiality.

While MJSP Management Consulting is based in Brisbane, we conduct independent workplace investigations for firms across Australia, to ensure the complex complaints or disputes are investigated meticulously by specialists without a vested interest in the outcome. Impartiality is important as a matter of procedural fairness and natural justice, but it is equally important that complainants and other employees see that the workplace investigation process is done correctly. Any workplace investigations which are perceived as biased (whether founded or not) have the potential to be disruptive and destabilising in the workplace.

Legal Experience - With legal backgrounds, our investigators are experienced in taking affidavits and statements and conducting trials before the Fair Work Commission.

Our experienced investigators can identify the key issues, and will prepare reports which are defensible before a Tribunal or Court. This step is also an important risk mitigation measure.

Expert Advice - Further, MJSP consultants can offer advice on any of the other symptomatic or underlying causes for the complaint/dispute.

For instance, it is common for workplace investigations to reveal workplace culture issues or other performance issues. We offer a holistic approach to your HR/ER needs.

More Efficient - Workplace investigations are time-consuming for internal staff. Outsourcing an investigation has the added bonus of not burdening HR or in-house counsel. Further, it may then be case that your HR staff do not have the requisite confidence or skills to conduct an independent, defensible and timely workplace investigations.

If you remain unsure whether to outsource your investigation, we are here to help - contact MJSP Management Consulting Brisbane today.